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Role Description

As a Project Manager reporting to the Project Management Office (PMO) Lead, you will drive day-to-day delivery excellence across client and internal initiatives. You will plan, coordinate, and execute projects end to end, ensuring scope, timelines, budget, quality, and stakeholder expectations are managed proactively.

• Lead the preparation of missions, ensuring all necessary information, frameworks, and documentation are in place ahead of project kick-off.
• Facilitate and structure project kickoff meetings, ensuring clear alignment on objectives, scope, responsibilities, and timelines.
• Provide continuous operational support throughout the project lifecycle.
• Monitor project execution in alignment with internal PM standards, escalating issues when needed and ensuring progress remains on track.
• Maintain and organize all project documentation, including agendas, minutes, reports, and status updates.
• Lead weekly project board sessions to review project health, validate milestone progress, track deliverables, and ensure all active projects maintain forward momentum.
• Facilitate communication across teams and stakeholders, ensuring timely sharing of information and clarity around actions and expectations.
• Assist in identifying risks, blockers, or performance gaps and contribute to mitigation strategies.
• Manage project calendars, schedules, and shared workspaces.
• Develop, update, and maintain Standard Operating Procedures (SOPs) to ensure consistency, clarity, and efficiency across operational processes.
• Translate operational workflows into clear, structured documentation that supports team alignment, onboarding, and change management.
• Design and deliver internal training sessions to ensure team members understand and follow updated processes, tools, and best practices.
• Oversee the intake and verification process for client applications, ensuring all required information and checks are completed prior to training purchase.
• Coordinate and deliver onboarding sessions for new trainees, including preparing and watermarking presentation slides, scheduling sessions, and ensuring all materials are properly distributed.
• Manage the setup of CTF account as part of the training journey.
• Organize “Meet the Expert” sessions between the expert and trainees at the conclusion of each training cycle to support knowledge transfer and address final questions.

Qualifications

• Experience (3+ years) in delivery management, professional services, or project management, preferably in cybersecurity, telecommunications, or technology consulting.
• Proven track record of managing complex, project-based service delivery in a B2B environment.
• Proficiency with FURIOUS and Notion - Knowledge Management a plus.
• Communication and stakeholder management abilities, comfortable interfacing with executives and technical teams alike.

Requirements

• Strong ownership and structured thinking.
• Ability to navigate ambiguity while keeping teams aligned on outcomes.

Hiring Process

• First contact call (10-20min)
• PMO Lead call (30min)
• [Optional] - Project Management case presentation
• C-level & Director call (30 min)