• Collaborate closely with clients to develop and execute project plans and manage related business operations. • Oversee and track daily project progress, providing detailed updates through tools like Smartsheet and Teams. • Manage and ensure the accuracy of the client grid across various platforms, including Bullhorn, Power BI, and Quickbase. • Organize and facilitate both internal and external meetings, documenting summaries, agreements, and action items. • Be camera-ready and professional during virtual client meetings, and comfortable leading calls, sharing screens, and facilitating discussions. • Collaborate with business stakeholders, the Operations Supervisor, and VP of Operations to ensure project milestones and tasks are completed on time. • Coordinate with the offshore team for job creation and updates, leading training calls and conducting follow-up audits. • Analyze existing business processes and suggest improvements to enhance systems and operations, resolving pain points or increasing efficiency.