The next-generation payments infrastructure for software companies to quickly and easily embed and monetize payments.
Business Analyst / Product Owner
Location
United States
Posted
9 days ago
Salary
Not specified
Job Description
Job Requirements
- 3+ years of experience in a Business Analyst, Product Owner, or Product Manager role within payments, fintech, or a financial services technology company.
- Deep end-to-end understanding of card payment processing, both card-present and card-not-present, spanning the full lifecycle including merchant boarding, transaction processing, clearing, settlement, reconciliation, dispute management, reporting, fees, and interchange.
- Strong working knowledge of ACH payments including NACHA operating rules, ACH transaction flows, return codes, Notifications of Change (NOCs), TPSP obligations, and common compliance requirements.
- Demonstrated ability to write high-quality PRDs, user stories, and functional specifications that engineering teams can execute from directly.
- Demonstrated analytical strength with the ability to operate effectively in ambiguous environments, capable of driving clarity from incomplete or conflicting information while building trust equally with business stakeholders and engineering teams.
- Demonstrated working knowledge of API standards and best practices, with hands-on experience identifying and driving API improvements in a prior product or technical role.
- Demonstrated strength in understanding payment gateway architecture and how payments are routed, processed, and settled through a gateway and its downstream processor integrations.
- Excellent written and verbal communication skills and the ability to explain complex payment concepts to both technical and non-technical audiences.
- Strong data analysis capabilities and comfort working with transaction datasets, reconciliation reports, settlement files, and deriving meaningful conclusions to drive product decisions.
- Proficiency in whiteboarding, creating flowcharts, process diagrams, wireframes, and mockups, along with the ability to facilitate discussions and drive alignment toward defined objectives.
- Experience working in agile or scrum environments with proficiency in tools like Linear, Jira, or similar project management platforms.
Benefits
- Comprehensive health, dental, and vision benefits
- Flexible work environment (hybrid in Miami or fully remote)
- Professional development opportunities
- Collaborative, growth-oriented culture with leadership accessibility
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