• Execute structured partner enablement training plans aligned to partner maturity and AuditBoard modules • Continuous enablement of partners - monthly calls re new features, methodology and tooling updates • Support partners in building and operationalizing Centres of Excellence, driving delivery readiness and scalability • Track partner capability development and readiness milestones, escalating risks and gaps proactively • Updates to Partner U for new modules and working on the build out to Partner U • Act as the day-to-day Partner Services owner for assigned partners • Maintain strong partner relationships focused on delivery quality, capability growth, and operational excellence • Support partner maturity progression toward greater delivery self-sufficiency • Work closely with Sales to ensure opportunities are partner-ready and transition smoothly into delivery • Recommend appropriate engagement models based on partner capability, maturity, and deal complexity • Collaborate across Sales, Alliances, Solutions, Services, and Product to support partner success • Manage partner delivery escalations, conducting root cause analysis and implementing corrective actions • Identify recurring delivery challenges and contribute to improvements in enablement, tooling, and operating models • Acting as an advisor as needed on partner implementations • Prepare executive-ready updates on partner performance, risks, and progress toward strategic outcomes • Develop expertise in partner services best practices with a growth path toward people leadership