Common Great
Forward-looking fundraising strategy, campaigns, and technology that get results.
Renewals Manager
Location
United States
Posted
44 days ago
Salary
$100K - $130K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Own Growth Renewals, managing a high-volume book of business with varying contract terms and renewal cycles.
• Drive renewal motions end-to-end, including outreach, negotiation, contract execution, and close.
• Partner with Customer Success to assess account health, usage, and renewal risk well ahead of contract end dates.
• Proactively identify churn risk and take action to mitigate through value reinforcement and alignment.
• Manage renewal transactions efficiently and consistently, balancing speed with a strong customer experience.
• Maintain accurate renewal forecasts and pipeline hygiene in partnership with RevOps.
• Ensure renewal terms, pricing, and approvals align with Common Room policies.
• Work closely with Customer Success, RevOps, Finance, Legal, and Billing to ensure smooth renewal execution.
• Escalate complex or at-risk renewals appropriately while remaining accountable for outcomes.
• Provide clear visibility into renewal status, risks, and outcomes.
• Identify patterns across Growth renewals related to churn drivers, pricing sensitivity, product adoption, and expansion signals.
• Share insights and recommendations with the Head of Account Management to improve renewal strategy, tooling, and process at scale.
Job Requirements
- Have 3–6+ years of experience in Renewals, Account Management, Customer Success, or Sales roles in SaaS.
- Have experience managing high-volume renewals in a Growth, SMB, or commercial segment.
- Are comfortable owning transactional processes while still thinking strategically about scale.
- Communicate clearly and confidently with customers around pricing, contracts, and value.
- Are highly organized and able to manage competing deadlines and priorities.
- Enjoy working cross-functionally to solve process and customer experience challenges.
- Bring a data-informed mindset and are curious about what drives retention and churn.
- Thrive in fast-paced, scaling environments.
Benefits
- Competitive base compensation with meaningful equity ownership
- Health insurance including medical, dental, and vision, HSA and FSA
- We pay 100% of your employee premium and 50% of your premium for any dependents
- Unlimited Paid Time Off
- Paid Company Holidays
- Work from home policy including a laptop and support for your home office needs
- Monthly Remote Stipend
- 401(k) self contribution
- Paid Family Leave
- Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company's lifecycle
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Manager44 days ago
Full TimeRemoteTeam 51-200Since 2008H1B No Sponsor
Cost Segregation Manager managing studies for tax compliance and planning
IT Epic Applications Manager – Professional Billing, Claims
Advocate Aurora HealthWe help people live well. We’re proud to be part of Advocate Health.
Manager44 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor
Manage Epic applications for professional billing and claims in healthcare system
Alabama + 32 moreAll locations: Alabama, Alaska, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Michigan, Mississippi, Missouri, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming
$62.2K - $93.2K / year
Treasury Manager
HighLevelThe all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Manager44 days ago
Full TimeRemoteTeam 201-500Since 2018H1B No Sponsor
Treasury Manager overseeing global treasury operations for HighLevel
Manager44 days ago
Full TimeRemoteTeam 1,001-5,000Since 1996H1B No Sponsor
Clinical Manager managing imaging and radiation oncology service line contracts