The role involves leading the technical pre-sales cycle by executing product demonstrations and managing proof-of-value engagements to meet customer success criteria. This includes conducting discovery meetings and developing account-based penetration strategies in collaboration with sales executives.

The Director will drive revenue by personally leading technical discussions for complex commercial accounts while architecting resources to enable the broader sales team to handle technical conversations independently. This role involves acting as the connective thread between Engineering, Product, and Merchant Experience teams to ensure commercial solutions are technically viable and scalable.

The Channel Manager will be responsible for owning and deepening relationships with assigned Technology Solutions Distributors (TSDs) and their technology advisor networks, enabling them to sell the full product suite. This involves training, activating advisor communities, supporting deal cycles, and driving pipeline growth through partner engagement.

Sales Engineering Director driving technical discussions for complex accounts