• Serve as SME for Workday HR, including business process design and configuration. • Develop and maintain the people analytics function, providing on-demand dashboards and reports to support business decision-making related to people. • Work closely with HR, Payroll, Finance, IT and business representatives to determine user and business needs, and design business processes that automate and streamline in a compliant manner. • Coordinate with IT technical team to troubleshoot and resolve integration-related issues and failures. • Serve as lead functional representative for requirements gathering related to new integration development. • Coordinate and participate in the development of change management and training associated with changes in design, upgrades, and/or implementation of new systems or features. • Develop and ensure quality education and training media and materials to facilitate end user adoption and absorption. • Ensure accurate and timely maintenance of supervisory org, location and cost center hierarchies as well as position management process. • Ensure ongoing compliance with security management. • Routinely audit security profiles and assignments. • Configure and implement business process upgrades and system enhancements, lead testing and data validations, maintain data integrity, and ensure that overall system performance is aligned with business objectives. • Develop, edit, test and deploy reports to support business needs. • Assist in developing data audits and providing day-to-day system maintenance to monitor and maintain data accuracy. • Perform regular audits on key processes and/or data to ensure accurate payroll processing and other downstream/upstream/cross-stream impact. • Partner with internal stakeholders to develop technology solutions that help streamline and automate HR processes. • Ensure timely resolution of inquiries from employees. • Lead and facilitate testing of new releases and upgrades.