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Customer Service IT Support Representative
Location
Massachusetts
Posted
8 days ago
Salary
Not specified
Job Description
Job Requirements
- Excellent customer support and service skills; background in IT customer service is a plus
- Ability to follow written and oral instructions
- Ability to exercise discretion in handling confidential information and to exercise sound judgment
- Strong attention to detail and organization
- Ability to maintain accurate records
- Comfort in learning and working within IT systems
- Proficiency in Microsoft Office applications
- Knowledge of the organization of state government
- Bilingual skills preferred
Benefits
- Remote work Monday through Friday during normal business hours
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