• Lead, coach, and develop a team of Hospital Price Transparency Analysts. • Drive program‑level planning, prioritization, and capacity alignment across teams. • Manage Analyst workload distribution, prioritization, and capacity planning across clients and projects to ensure SLA adherence. • Establish and maintain standard operating procedures (SOPs), playbooks, and documentation to support consistency and scalability. • Establish QA standards and peer-review processes and oversee adherence through the team to ensure accuracy and data integrity. • Identify and manage program risks, issues, and decisions with clear mitigation paths. • Drive hiring, onboarding, and structured training plans to develop team expertise in regulations, rule engine logic, and data workflows. • Monitor team performance metrics, remove blockers, and ensure predictable delivery. • Serve as an escalation point for internal teams and clients; resolve issues proactively and diplomatically. • Support cross‑functional alignment with Implementation, Product, Dev, and Client Success through clear communication and coordination. • Audit HPI outputs after data parsing, investigate irregularities, and work directly with the development team to resolve data integrity issues. • Perform hands‑on testing of system enhancements, bug fixes, and rule updates to validate accuracy against acceptance criteria. • Prepare and deliver client‑friendly reports; clearly explain findings, data logic, and regulatory‐based decisions. • Participate in client meetings to review submissions, answer data questions, and gather nuances about their specific datasets. • Translate evolving regulatory changes into operational updates, rule modifications, training materials, and client guidance. • Provide subject‑matter expertise to support product roadmap discussions, enhancement definition, and cross‑functional initiatives. • Serve as both a leader and an active contributor by stepping into analyst work as needed to ensure timely, high‑quality delivery.