Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Specialist

Customer Retention SpecialistCustomer SuccessFull TimeRemote

Location

United States

Posted

12 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As our company continues to experience record-breaking growth, we’re expanding our fully remote team and seeking motivated, people-focused individuals who enjoy helping others and want a career that offers both purpose and flexibility.

If you thrive on connection, value meaningful work, and want the freedom to work from home while building a long-term career, this opportunity may be the perfect fit.

  • Stable, work-from-home position
  • Weekly pay with performance-based bonuses
  • Incentive rewards, including international travel and high-value prizes
  • Life insurance coverage and health reimbursement benefits
  • Retirement plan options for long-term security
  • Clear career growth and leadership opportunities
  • Full training and mentorship provided — no prior experience required

Qualifications

  • Strong communication and relationship-building skills
  • Confident problem-solving ability and adaptability
  • A positive, professional attitude
  • Ability to work well independently and within a team

Requirements

  • Motivated, people-focused individuals who enjoy helping others

Benefits

  • Stable, work-from-home position
  • Weekly pay with performance-based bonuses
  • Incentive rewards, including international travel and high-value prizes
  • Life insurance coverage and health reimbursement benefits
  • Retirement plan options for long-term security
  • Clear career growth and leadership opportunities
  • Full training and mentorship provided — no prior experience required

Company Description

We believe success shouldn’t stop at your job—it should support your entire life. That’s why we offer a remote-first environment, flexible scheduling, and a culture rooted in service and growth.

Our guiding principle, the Platinum Rule — “Do more for others than you would have them do for you” — drives everything we do. Each day, we help protect working-class families while equipping our team with the tools and support to succeed.

Next Steps

To be considered, please submit your resume along with your compensation expectations for review. In support of community wellness, all interviews are conducted via Zoom video conferencing.

Job Requirements

  • Strong communication and relationship-building skills
  • Confident problem-solving ability and adaptability
  • A positive, professional attitude
  • Ability to work well independently and within a team
  • Motivated, people-focused individuals who enjoy helping others

Benefits

  • Stable, work-from-home position
  • Weekly pay with performance-based bonuses
  • Incentive rewards, including international travel and high-value prizes
  • Life insurance coverage and health reimbursement benefits
  • Retirement plan options for long-term security
  • Clear career growth and leadership opportunities
  • Full training and mentorship provided — no prior experience required

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