About the role

As a Sales Development Representative (SDR) at Dockwa, you'll play a critical role in driving our growth by introducing marina operators to Dockwa for the first time. You'll own the top of our sales funnel—researching marinas, engaging prospects, and setting high-quality meetings that convert into paying customers.

This role reports to the Head of Sales and sits at the foundation of our go-to-market motion. You'll work closely with Account Executives, Marketing, and Customer Success to build pipeline that fuels our path to being the infrastructure of the marina industry.

This is a launchpad role. The best SDRs at Dockwa progress into Account Executive positions within 12-18 months. You'll receive hands-on coaching, clear performance metrics, and a defined career path into closing roles and sales leadership.

Core responsibilities

• Research and target marina operators that fit Dockwa's ideal customer profile
• Run persistent outbound outreach via phone, email, and LinkedIn
• Qualify inbound leads and convert interest into booked meetings
• Conduct discovery conversations to understand prospect needs, challenges, and goals
• Clearly articulate Dockwa's value proposition to marina operators
• Hand off context-rich, qualified opportunities to Account Executives
• Partner with AEs on target accounts and with Marketing on lead quality and messaging feedback
• Maintain accurate CRM records and activity tracking
• Share what's working in outreach and discovery to support team learning
• Build foundational sales skills and marina industry expertise with the goal of progressing into an AE role

What we're looking for

• 0-2 years of experience in sales, customer-facing, or business development roles (preferred but not required)
• Strong communication skills with genuine comfort picking up the phone and starting conversations with strangers
• Persistent and resilient: you don't take "no" personally and you find another angle
• Coachable and hungry to improve: you actively seek feedback and put it to work quickly
• Naturally curious: you ask good questions, dig into how things work, and want to understand the person on the other end of the call
• Quick on your feet: you can adapt mid-conversation when a prospect throws you something unexpected
• Ability to use CRM tools and modern sales technology (or eagerness to learn quickly)
• Genuine interest in boating, marinas, waterfront businesses, or marine technology
• Experience in marine, hospitality, or travel industries is a plus
• Bachelor's degree in Business, Economics, Psychology, or related field preferred but not required

Who thrives here

Dockwa is a lean, fast-moving team. People succeed here when they:

• Are high-agency: You don't wait for permission or perfect information. You identify problems, propose solutions, and drive outcomes.
• Get their hands dirty: You pick up the phone. You research accounts. You test new messaging. You don't just direct—you do.
• Think in first principles: You understand constraints and can reason from fundamentals rather than relying on playbooks.
• Embrace extreme ownership: When things go wrong (and they will), you own the outcome and fix it. No excuses.
• Balance speed with judgment: You know when to move fast and break things and when precision matters.
• Challenge ideas, then commit: You bring your perspective, debate vigorously, and then fully support the decision.

What We Offer

• On-target earnings (OTE) of $65,000–$85,000, including base salary and uncapped performance-based commission (exact compensation varies based on experience, location, and performance)
• Comprehensive medical, dental, and vision benefits for you and your family
• Flexible, remote-friendly work environment (Newport, RI headquarters)
• Clear, structured career path into Account Executive and sales leadership roles
• A team that values transparency, direct communication, and doing the work