Plein Air Agency

A marketing & technology consultancy purpose-built for restaurant brands.

CRM/Marketing Coordinator

Customer Success ManagerCustomer SuccessFull TimeRemoteSeniorTeam 51-200Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloud

Job Description

• Support campaign build and execution across Email, SMS, Push, and In-App — managing setup, QA, scheduling, and deployment within platform tools. • Maintain the omnichannel marketing calendar, tracking upcoming campaigns, deadlines, and dependencies to keep execution on schedule. • Assist in the development of creative briefs by gathering background information, audience parameters, and campaign objectives from the Account Manager. • Coordinate creative review and approval workflows, routing assets between internal teams and flagging feedback clearly and on time. • Build and QA campaign audiences and segmentation logic in platform tools, ensuring targeting parameters match the approved strategy. • Pull and compile campaign performance reports, organizing data clearly to draw insights and present to clients. • Monitor live campaigns for delivery issues, anomalies, or errors — escalating quickly and helping troubleshoot with platform and data teams. • Support A/B test setup and tracking, documenting test parameters, results, and next steps as directed by the Account Manager.

Job Requirements

  • 1–3 years of experience in marketing, CRM, digital operations, or a related field
  • Familiarity with email or CRM platforms (Braze, Attentive, Salesforce Marketing Cloud, or similar) a plus
  • Strong attention to detail — you catch errors before they go out the door
  • Organized and proactive; you manage your own tasks without needing to be reminded
  • Clear communicator — in writing, in meetings, and when flagging issues
  • Comfortable working with data at a basic level — pulling reports, reviewing metrics, spotting anomalies
  • Eager to learn the strategy behind the execution, not just complete tasks
  • Proficient in Google Workspace, Microsoft Office Suite, and project management tools such as Monday.com
  • Bachelor's degree in Marketing, Communications, Business, or related field

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