When you welcome guests into your home, you do so with your finger on the pulse of everything they need. Hospitality should be the same. Our Guest-Centric Cloud PMS empowers hoteliers to deliver whatever experience they dream up. Increase revenue, reduce costs, mobilize staff, and amplify your guest experience with easy-to-use, easy-to-train on, easy-to-configure, and unburdened software. stayntouch serves many of the most forward-thinking hotels, resorts, and casinos in the industry including Yotel, Zoku Amsterdam, Conscious Hotels, Valencia Hotels, First Hotels, Modus Hotels, and Village Hotels. stayntouch LinkedIn Terms of Use: http://ow.ly/JFxZ30ngjWB
Executive Director of Strategic Accounts
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves driving growth across Stayntouch’s enterprise and multi-property segments.
- Own the full sales cycle for large, complex hotel groups
- Identify and target high-value clients
- Cultivate executive-level relationships
- Shape custom commercial proposals
- Steer strategic deals from discovery through close
- Translate Stayntouch’s capabilities into measurable business outcomes
- Work as a consultative partner to hotel ownership groups, management companies, and brand-level decision makers
- Achieve strong communication, negotiation, and strategic thinking
- Deliver tailored solutions in partnership with internal teams
What You’ll Do
- Partner closely with the Head of Sales to execute and refine Stayntouch’s enterprise strategy
- Build, prioritize, and manage a robust pipeline across your assigned territory
- Proactively identify and win new enterprise prospects
- Navigate multiple stakeholders and complex decision cycles
- Consistently achieve new-logo targets, pipeline coverage goals, and sales activity metrics
- Develop tailored proposals, deliver compelling presentations, and negotiate commercial agreements
- Maintain accurate CRM documentation for opportunities, forecasts, and key account details
- Deeply understand Stayntouch’s platform, industry trends, and competitive positioning
- Travel as needed to prospect, present, attend conferences, and strengthen key relationships
Qualifications
- 10+ years of hospitality technology or SaaS sales experience
- Strong network of decision-maker relationships across North America
- Experience selling PMS or other hotel operations platforms preferred
Requirements
- Proven track record of hitting or exceeding quota in a strategic/enterprise sales capacity
- Excellent negotiation, presentation, and storytelling skills
- Highly organized with disciplined follow-up and pipeline management
- Strong CRM proficiency (Salesforce preferred)
- Innate curiosity and commitment to understanding customer needs
- Ability to work autonomously, prioritize effectively, and collaborate cross-functionally
- Strong interpersonal EQ - able to build trust internally and externally
Benefits
- Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs
- 401(k) with Company Match - We help you invest in your future
- Competitive Compensation + Strong OTE - Rewarding performance in a high-impact role
- Company Paid Life & Disability Insurance - Added peace of mind for life’s what-ifs
- Generous PTO - Because great work requires real rest
- Paid Holidays - Including company-wide days designed to unplug and recharge
Job Requirements
- 10+ years of hospitality technology or SaaS sales experience
- Strong network of decision-maker relationships across North America
- Experience selling PMS or other hotel operations platforms preferred
- Proven track record of hitting or exceeding quota in a strategic/enterprise sales capacity
- Excellent negotiation, presentation, and storytelling skills
- Highly organized with disciplined follow-up and pipeline management
- Strong CRM proficiency (Salesforce preferred)
- Innate curiosity and commitment to understanding customer needs
- Ability to work autonomously, prioritize effectively, and collaborate cross-functionally
- Strong interpersonal EQ - able to build trust internally and externally
Benefits
- Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs
- 401(k) with Company Match - We help you invest in your future
- Competitive Compensation + Strong OTE - Rewarding performance in a high-impact role
- Company Paid Life & Disability Insurance - Added peace of mind for life’s what-ifs
- Generous PTO - Because great work requires real rest
- Paid Holidays - Including company-wide days designed to unplug and recharge
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