• Own and continuously improve the AE onboarding and ramp programs to ensure new hires are equipped to succeed quickly • Design and deliver engaging training sessions • Partner closely with Customer Success Leadership to define success metrics, ramp milestones, and performance expectations for new AEs • Collaborate with cross-functional teams—to build a cohesive and scalable enablement experience • Develop role-specific content, certifications, and learning paths tailored to different customer segments (High Growth and Strategics) • Track onboarding performance and ramp KPIs to identify areas for improvement and iterate on program design • Provide 1:1 and group coaching to reinforce key skills, boost confidence, and drive early success • Maintain a consistent feedback loop with new AEs and sales managers to ensure programs stay relevant and high-impact • Introduce new tools, templates, and playbooks that support new hire productivity and drive adoption across the team