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Role Description

We are looking for a passionate consultative Inside Commercial Sales Representative to join our team and contribute to our mission of “doing good by crafting products intentionally, collaboratively, and transparently.”

As the Inside Commercial Sales Representative, you will be an integral part of our talented Inside Commercial Sales team, collaborating to drive commercial growth across the mid and southwestern region of the US. You will leverage technology and a social selling approach to manage diverse tile projects, playing a key role in expanding our trade client base and delivering an exceptional customer experience. This role offers the opportunity to manage a significant book of business while becoming an expert in sustainable, high-end architectural surfaces. Reporting to the Inside Commercial Sales Manager, this position is fully remote. Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is an hourly position and pays $28.00 plus commission.

What You’ll Achieve …

• Drive Revenue & Growth: Meet and exceed monthly and yearly sales targets while growing your active trade client base by 10-15% year-over-year.
• Master Consultative Selling: Manage a book of 800-1,200 accounts, helping architects and designers select the best products and materials for complex commercial projects.
• Execute High-Volume Outreach: Engage leads through a consistent rhythm of 50-60 calls and 650-700 emails per month to nurture relationships and build a robust pipeline.
• Operational Excellence: Maintain Salesforce CRM with 90% data accuracy, ensuring all project data and close dates are proactively managed and up to date.
• Strategic Conversion: Work toward achieving a minimum 35% conversion rate for leads into booked projects by your second year.

Qualifications

• A background in interior design or home/commercial furnishings with a genuine passion for the commercial A&D space.
• Proven ability in new business development, self-sourcing leads, and networking to build long-term client loyalty.
• Experience with Salesforce (or similar CRM) and a comfort level with virtual presentations and modern sales technology.
• Exemplary time management skills; you can balance the hunt for new business with the meticulous maintenance of existing accounts.
• A commitment to Fireclay’s core values: Kindness, Honesty, Treading Lightly on the Earth, Measuring Twice, and Ganas (Desire).

Requirements

• Occasional travel may be required within California or other locations a few times a year.
• Full-time, Monday through Friday (CST), though occasional early morning or evening work may be required.
• This is a remote position. You will primarily use a computer and phone, and must be able to sit, talk, and hear for long periods.

Benefits

• Comprehensive compensation package, including medical, dental, vision, 4% 401(k) match, PTO, sick time, parental leave, and other perks.
• Visit Fireclaybenefits.com to view details of our benefits and perks offered.