Customs Brokerage Representative II

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 10,001+Since 1907H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves building a career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability.

  • Review import documentation and troubleshoot discrepancies
  • Classify goods using the Harmonized Tariff Schedule
  • Ensure shipments meet federal regulatory requirements
  • Communicate directly with customers, carriers, and international partners

What You’ll Do

  • Prepare and process customs entries accurately and on time
  • Review and audit commercial documents; identify and resolve discrepancies
  • Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
  • Communicate documentation needs with customers and foreign origins
  • Coordinate freight forwarding and delivery with domestic and international carriers
  • Submit customs entries via GBS-CM in a timely manner
  • Scan and upload documentation into internal imaging systems
  • Prepare reports, presentations, and database-driven analyses
  • Maintain strong relationships with clients through proactive, clear communication
  • Support weekend or holiday work on a rotational basis, as needed

Qualifications

  • High school diploma, GED, or international equivalent
  • Basic understanding of U.S. customs operations, regulations, and government agencies
  • Familiarity with HTS codes or tariff classification (preferred but not required)
  • Strong computer skills and comfort with data entry
  • Excellent verbal and written communication skills
  • Ability to troubleshoot and resolve documentation issues

Requirements

  • 6 weeks onsite training (required)
  • 6-month lock-in period after hire to complete all training
  • 1-year product lock-in to maintain continuity and skill proficiency
  • Must be available for potential weekend or holiday coverage based on rotation and business needs

Employee Type

  • Permanent

Basic Qualifications

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job Requirements

  • High school diploma, GED, or international equivalent
  • Basic understanding of U.S. customs operations, regulations, and government agencies
  • Familiarity with HTS codes or tariff classification (preferred but not required)
  • Strong computer skills and comfort with data entry
  • Excellent verbal and written communication skills
  • Ability to troubleshoot and resolve documentation issues
  • 6 weeks onsite training (required)
  • 6-month lock-in period after hire to complete all training
  • 1-year product lock-in to maintain continuity and skill proficiency
  • Must be available for potential weekend or holiday coverage based on rotation and business needs
  • Employee Type
  • Permanent
  • Basic Qualifications
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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