Bath & Cabinet Experts

Bath & Cabinet Experts is a Midwest based home improvement specializing in tub, shower, and cabinet remodels.

Call Center Representative – Outbound Appointment Setter

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 51-200Since 2019Company SiteLinkedIn

Location

Illinois + 4 moreAll locations: Illinois, Kentucky, New Mexico, Ohio, Texas

Posted

11 days ago

Salary

Not specified

High School1 yr expEnglish

Job Description

• Responsible for engaging with prospective clients with the goal of setting appointments for the sales team • Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients • Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments • Follow the designated sales process for appointment setting including confirming full and accurate client information • Ensure all activity and information is accurately logged in CRM • Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts

Job Requirements

  • Prior experience in a multi-product sales environment preferred
  • Background in home improvement inside sales strongly desired
  • High School diploma or equivalent required
  • 1+ year of call center experience required
  • Experience with Lead Perfection CRM a plus
  • Must be able to work independently in a fast-paced environment
  • Excellent phone and communication skills
  • Be energetic and have a positive attitude
  • Must be task oriented and driven to meet and exceed goals

Benefits

  • Full-time W2 employment with competitive pay and several bonus opportunities
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
  • Paid Time Off including paid holidays and your birthday off!
  • Flexible remote schedule with weekend availability
  • Ongoing training to grow your skills
  • Work in a supportive, award-winning company that values people and performance

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