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Role Description

Our client is seeking an experienced Large Loss Property Claims Examiner to manage a portfolio of complex, high-severity Residential and Commercial property claims throughout the New England region. This role requires strong technical expertise, sound judgment, and the ability to independently manage high-exposure and litigated claims while delivering strong outcomes and exceptional service to all stakeholders.

The ideal candidate has extensive experience handling large loss property claims including litigation management, and a demonstrated ability to collaborate with legal counsel, independent adjusters, experts, and insureds to drive efficient and compliant claim resolution. This is a fully remote position (must reside in a New England state).

• Independently manage a caseload of large loss residential and commercial property claims from initial notice through final resolution.
• Conduct detailed investigations to determine coverage, liability, and loss exposure in accordance with applicable policy language and state regulations across the New England region.
• Establish and maintain accurate financial reserves based on claim developments, expert evaluations, and potential litigation outcomes.
• Direct and manage litigation strategy in partnership with defense counsel, including review of pleadings, participation in mediation, arbitration, and trial preparation when necessary.
• Evaluate coverage issues, policy interpretation, and complex liability exposures to ensure accurate claim handling and compliance.
• Collaborate with independent adjusters, forensic accountants, engineers, and other experts to evaluate damages and determine appropriate claim strategies.
• Negotiate settlements within granted authority and develop resolution strategies that balance fair outcomes with loss cost management.
• Ensure timely and accurate administration of claims in compliance with state regulations and company guidelines across multiple New England jurisdictions.
• Maintain proactive diary management and drive files toward efficient resolution and closure.
• Identify potential subrogation and recovery opportunities and coordinate recovery efforts when applicable.
• Provide clear and professional communication with insureds, brokers, claimants, legal counsel, and internal stakeholders.
• Analyze claim trends and severity drivers and provide recommendations to mitigate overall loss exposure.
• Participate in claim reviews, roundtables, and quality assurance discussions to maintain technical excellence and best practices.

Qualifications

• 7+ years of experience handling large loss residential and/or commercial property claims, including litigated files.
• Strong experience managing high-severity and high-exposure claims.
• Experience working for an insurance carrier.
• Adjuster license required where applicable within New England states or ability to obtain.
• Demonstrated ability to set, evaluate, and manage large loss claim reserves effectively.
• Strong knowledge of commercial insurance coverage, liability analysis, and litigation management.
• Experience coordinating with defense counsel, independent adjusters, and expert vendors.
• Skilled negotiator with strong litigation management and settlement strategy experience.
• Proficiency with claims management systems and documentation platforms.
• Strong analytical, organizational, and decision-making skills.

Benefits

• $100,000 – $145,000 annually depending on experience plus bonus
• Generous PTO
• Remote flexibility within the New England region
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance
• Employer 100% match 401k contributions