• Establish and maintain rapport with top member accounts assigned through outbound calling and business reviews. • Grow segment revenue and program participation through proactive operator engagement, educating them on feature/promotion optimization, driving data connection, and encouraging actions such as reward claims or point redemptions to maximize program value. • Contact potential and existing operators to drive engagement, achieve successful member agreements, facilitate account onboarding, and ensure ongoing participation. • Attend conferences, trade shows, and industry events to represent RTS and build operator and manufacturer relationships. • Identify, qualify, and pursue high-quality operator leads and cross-brand (CIT) opportunities. • Inspire and cultivate manufacturer leads by aligning operator needs with brand programs and promotions. • Maintain and update all potential and current member/operator information in CRMs (IRIS, Salesforce) to ensure accuracy and visibility across teams. • Develop and maintain internal processes, best practices, and documented operating procedures focused on continuous improvement. • Understand our company and all verticals, the competition, and the industry; contribute to identifying and strengthening our weaknesses, while building our core values