Millennium Systems International

The award-winning provider of cloud-based salon and spa business management software. Evolve and thrive with Meevo!

Business Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

New Jersey

Posted

46 days ago

Salary

$38K - $40K / year

Associate DegreeEnglish

Job Description

• Handle client inquiries by gathering information through inquisitive questioning • Troubleshoot product and training related questions • Provide support and training to clients via phone, email, and live chat • Document the issue in Salesforce and offer a resolution • Stay up to date on Meevo product knowledge and internal business processes • Understand and build technical knowledge of Meevo’s products, integrations, and business scenarios

Job Requirements

  • Bachelor’s degree or Associates Degree preferred
  • Ability to type greater than 35 wpm
  • Reliable Internet Service Provider
  • Excellent communication skills
  • Tech savvy
  • Salesforce exp a plus!
  • Must be authorized to work for any employer in the U.S.

Benefits

  • Paid Time Off (PTO) and Holidays
  • Medical, Dental, and Vision Benefits
  • Life Insurance
  • Long-Term and Short-Term Disability Insurance
  • 401(k) Retirement Plan
  • Learning & Development Opportunities

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