• Lead the annual IT strategic and operational planning process, turning strategy into action. • Manage cross-functional project teams to deliver large-scale IT initiatives from conception to completion. • Manage vendor relationships with Managed Service Providers (MSP) and other third-party partners to ensure high-quality service delivery. • Partner with business and technology leaders to define project scope, timelines, and success metrics. • Oversee portfolio governance, prioritization, resource planning, and risk management. • Champion change management processes that enable user adoption and business transformation. • Drive reporting and performance tracking to ensure transparency and accountability across initiatives. • Support end-to-end M&A integrations and enterprise-wide systems rollouts. • Continuously optimize IT program delivery, tools, and methodologies.