The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Senior Contract Administration Representative

AdministrationAdministrationFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

$26 - $39 / hour

High School3 yrs expEnglish

Job Description

• Own the end-to-end administration of home health agency contracts, including submission, tracking, execution, and issue resolution. • Ensure contract and credentialing documentation is accurate, complete, and audit-ready, including URAC documentation and annual Federal Exclusion reviews. • Maintain agency data, IDs, compliance requirements, and reporting to support business and regulatory needs. • Strengthen onboarding and documentation workflows by coordinating communication, records, and required materials across teams. • Serve as a professional and responsive point of contact for internal and external partners, building trust through timely and clear communication. • Support leaders and cross-functional teams by managing information flow, escalating non-routine issues appropriately, and helping resolve barriers. • Maintain SharePoint sites and archived records to ensure information is easy to access, well-organized, and compliant with standards. • Handle confidential and sensitive information with care, integrity, and discretion.

Job Requirements

  • High School Diploma or equivalent.
  • Minimum of 3 years of administrative/clerical or operational support experience.
  • Proficiency in Microsoft Excel and DocuSign.
  • Strong organizational and time management skills with the ability to manage multiple priorities accurately.
  • Demonstrated attention to detail and commitment to data and document accuracy.
  • Clear written and verbal communication skills.
  • Ability to follow established procedures while recognizing when escalation is needed.
  • Professional presence with a customer-focused mindset.

Benefits

  • Health insurance
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Well-being and behavioral health programs

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