Logicalis GmbH

Architects of Change

Service Desk Technician – Bilingual Portuguese/English

BilingualBilingualFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$16 - $18 / hour

Associate Degree1 yr expExperience acceptedPortugueseEnglish

Job Description

• Provides support via phone, e-mail and chat to employees of corporate clients • Assists users in troubleshooting Outlook • Provides support for Microsoft Operating Systems and Office Products • Handles 50-60 issues per day efficiently and appropriately

Job Requirements

  • 1 year experience in call center or service desk environment
  • Knowledge of various PC hardware and software applications including: Windows 7, Windows 10, Office 365 Support
  • Proficient use of Microsoft Office applications
  • Strong technical and client interaction skills

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

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