• The Import Export Manager oversees international trade operations, including import, export, bonded warehouse management, and duty drawback programs. • Ensures full customs compliance while optimizing duties, taxes, and trade-related costs through effective use of bonded warehousing and duty drawback benefits. • Plan, manage, and monitor all import and export activities. • Ensure compliance with international trade laws, customs regulations, and company policies. • Prepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.). • Coordinate with freight forwarders, shipping lines, customs brokers, and regulatory authorities. • Track shipments and resolve delays, damages, shortages, or documentation discrepancies. • Accurately Maintain Advanced Shipping Notice (ASN) and ETA in ERP. • Oversee bonded warehouse operations in compliance with customs regulations. • Manage admission, storage, transfer, and ex-bond clearance of goods. • Maintain accurate bonded inventory records and reconciliation with customs systems. • Coordinate customs inspections, audits, and stock verification. • Monitor bonded warehouse licenses, permits, and renewals. • Manage duty drawback programs for eligible imported and re-exported goods. • Prepare, file, and track duty drawback claims in accordance with customs regulations. • Coordinate with customs brokers and authorities to ensure timely approval and recovery of duties. • Maintain accurate records to support drawback claims, audits, and compliance reviews. • Analyze import/export flows to maximize duty savings and cost optimization opportunities. • Prepare compliance reports, KPIs, and management dashboards. • Collaborate with Finance to model and validate landed costs, product cost drivers, and tariff exposure to support pricing and margin optimization. • Support internal and external customs audits. • Collaborate with sales, procurement, finance, and warehouse teams. • Negotiate contracts and rates with logistics, customs, and warehousing partners. • Train internal teams on bonded warehouse and duty drawback procedures.