• You will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements. • You will assist in the creation and submission of documentation required for compliance with our Quality Management System. • You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines. • You will contribute to and create documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization. • You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding. • You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation. • You will create data flow diagrams, component diagrams, and similar technical illustrations.