GCG

Powering, connecting, and automating your world!

Accounts Receivable & Credit Specialist

IT SupportIT SupportFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

11 days ago

Salary

$28 - $35 / hour

Associate Degree2 yrs expEnglishERP

Job Description

• Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO) • Conduct collection calls and written correspondence in a goal-oriented, high-volume environment • Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies • Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs • Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts • Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments • Research and resolve unapplied cash and payment discrepancies • Process debit and credit memos as needed to ensure accurate account balances • Retrieve and process mail from the company PO Box and complete manual bank deposits as required • Manually process credit card payments through third-party systems when necessary • Manage customer billing and payment activity within customer portals • Document account activity clearly and consistently to support internal reporting and collaboration

Job Requirements

  • Minimum of 2 years of accounts receivable and collections experience
  • Associate degree in Accounting or related field preferred
  • Strong attention to detail with the ability to manage multiple priorities
  • Solid customer service and communication skills, including professional collections conversations
  • Ability to collaborate effectively with sales and internal partners
  • Working knowledge of accounting and ERP/manufacturing systems
  • Proficiency with basic financial calculations, including percentages, ratios, and reconciliations
  • Comfortable working independently while contributing positively to a team environment

Benefits

  • Comprehensive health coverage with multiple plan options (CDHP and PPO)
  • Company-paid life and disability insurance
  • 401(k) with company match
  • Supplemental insurance options
  • Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
  • Wellness and support programs including EAP resources, wellness incentives, and telehealth
  • Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection
  • A people-first culture that values collaboration, accountability, and long-term growth

Related Categories

Related Job Pages

More IT Support Jobs

Credit Balance Specialist-Remote

Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. We are dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. Continuing education and advancement opportunities available Employees located at major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities Each Mayo Clinic location is a special place where employees thrive in both their work and personal lives Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status.

IT Support11 days ago
Full TimeRemoteTeam 10,001

The Credit Balance Specialist facilitates the resolution of insurance and patient credit balances to ensure patient satisfaction and regulatory compliance. This role involves performing root cause analysis and trending to identify recurring credit issues and communicating remediation steps to other revenue cycle areas.

United States
$21 - $34 / hour
IT Support11 days ago
Full TimeRemote

The role is responsible for providing first-level technical support to internal and external customers by diagnosing, resolving, and documenting PC system incidents and service requests. It involves coordinating and escalating issues when necessary, monitoring progress until clos...

United States + 180 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, Bahamas, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, United Kingdom, Germany, France, Estonia, Portugal, Hungary, Poland, Ukraine, Romania, Bulgaria, Czech Republic, Slovakia, Belarus, Moldova, Republic Of, Sweden, Greece, Belgium, Italy, Ireland, Switzerland, Netherlands, Finland, Malta, Denmark, Lithuania, Croatia, Spain, Austria, Bosnia And Herzegovina, Iceland, Luxembourg, Macedonia, The Former Yugoslav Republic Of, Montenegro, Norway, Serbia, Slovenia, Albania, Cyprus, Latvia, Monaco, South Africa, Egypt, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Côte D'ivoire, Congo, The Democratic Republic Of The, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Georgia, Turkey, Israel, United Arab Emirates, Armenia, Azerbaijan, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Palestinian Territory, Occupied, Yemen, India, Japan, Philippines, Pakistan, Thailand, Singapore, Viet Nam, Taiwan, Province Of China, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Myanmar, Korea, Republic Of, China, Afghanistan, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Australia, Papua New Guinea, Kiribati, Palau, French Polynesia, Tuvalu, New Zealand

Credit Balance Specialist

Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. We are dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. Continuing education and advancement opportunities available Employees located at major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities Each Mayo Clinic location is a special place where employees thrive in both their work and personal lives Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status.

IT Support11 days ago
Full TimeRemoteTeam 10,001

The Credit Balance Specialist is responsible for facilitating the resolution of insurance and patient credit balances to enable patient satisfaction and compliance with federal or state regulations. Strong problem-solving skills and attention to detail Research in the patient acc...

United States
Full TimeRemoteTeam 51-200

The Help Desk Technician will assist clients with technical issues via phone, email, and chat, focusing on building client relationships and providing exceptional customer service while resolving problems related to hardware, software, and specialized dental products. Responsibilities include performing Tier 1 troubleshooting, configuration, maintenance tasks, and handling requests like password resets and user account setups.

United States