EXL

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Senior Associate, Client Engagement Lead

Vice PresidentVice PresidentFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

$160K - $200K / year

Bachelor Degree10 yrs expEnglishAWSAzureCloudGoogle Cloud Platform

Job Description

• Build and maintain strong relationships with key Diversified Industries clients. Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement. • Lead development of tailored technical proposals in collaboration with cross-functional teams. Design innovative solutions in areas like data modernization, data operations, AI, marketing, and finance & accounting, ensuring proposals are practical, competitive, and aligned with best practices. • Monitor account performance and drive growth through up-sell and cross-sell opportunities in collaboration with Sales and Account leadership. Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms. • Coordinate across advisory, technology, and operations teams to ensure seamless delivery. Promote collaboration, resolve interdependencies, and foster knowledge sharing for efficiency and innovation. • Stay current on industry trends, regulatory changes, and competitive dynamics. Contribute to thought leadership through client presentations, webinars, and whitepapers. • Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design.

Job Requirements

  • Minimum of 10 plus years in one or more of the following industries: CPG/Retail, Energy/Infrastructure, Manufacturing, Communications, Media, Sports & Gaming, with at least 5 years in a leadership or client-facing role.
  • Proven track record in managing multimillion-dollar accounts, driving revenue growth, and leading cross-functional teams.
  • Strong expertise in technical design discussions and the ability to provide strategic consulting to enable large-scale engagements is essential for this role.
  • Extensive experience in CPG/Retail, Energy/Infrastructure, Manufacturing, Communications, Media, or Sports & Gaming, with knowledge of a variety of functional areas such as vendor management, supply chain, marketing, and finance.
  • Strong technical foundation with exposure to data management, analytics, cloud platforms, and AI-driven solutions.
  • Familiarity with modern technology ecosystems such as hyperscalers (AWS, Azure, GCP), Databricks, Snowflake, and emerging AI/ML tools.
  • Ability to manage and lead technical delivery teams, ensuring successful execution of client engagements.
  • Skilled in proposal development, technical workflow design, and driving large-scale implementations.
  • Excellent communication and presentation skills, capable of translating complex concepts for diverse audiences.
  • Proven ability to handle multiple engagements simultaneously, balancing priorities in a matrixed environment.
  • Strong understanding of Enterprise Data Management (EDM) solutions and related tools, enabling informed client discussions.
  • Adept at adapting methodologies to client needs to deliver value and maintain profitability.
  • Experience in mentoring teams and conducting internal training programs.
  • Ability to resolve conflicts effectively and maintain strong client relationships.

Benefits

  • Incentives and Benefits

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