• Support the wider sales team in developing and nurturing the pipeline for digital products and events across North America • Manage a small quota of renewal and new-business clients, contributing to individual and team revenue targets • Maintain accurate and detailed records of client communications and activities in our CRM to ensure a personalized and consistent client experience • Collaborate closely with colleagues across teams by sharing client insights and working together to enhance our approach to customer engagement • Assist with monitoring key sales metrics and reporting activities to support team decision-making around pipeline and performance • Participate in outreach campaigns, prospecting new clients, and supporting acquisition efforts under the guidance of senior team members • Carry out additional duties that align with the purpose and needs of the role