GLOBO

GLOBO Language Solutions

Director, Commercial Operations

OperationsOperationsFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

44 days ago

Salary

Not specified

Bachelor Degree8 yrs expEnglish

Job Description

• Lead annual and quarterly planning cycles, including forecasting, capacity planning, and goal setting for the commercial team. • Design and manage sales territories, quotas, and account assignments to ensure fairness and maximize market coverage. • Maintain and enforce rules of engagement, policies, and procedures across all commercial functions. • Own pricing, discounting and deal desk guardrails in collaboration with finance. • Own the commercial tech stack (e.g., CRM (Hubspot), Sales Engagement tools), ensuring data integrity, system optimization, and user adoption. • Drive continuous improvement of the core sales process, identifying bottlenecks and implementing automation to increase sales productivity. • Develop and manage comprehensive reporting and dashboards focused on key commercial metrics (e.g., pipeline health, conversion rates, sales cycle length, revenue attainment).

Job Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related quantitative field is required.
  • A minimum of 8-10 years of progressive experience in Sales Operations, Revenue Operations (RevOps), or Commercial Operations, preferably within a SaaS or high-growth technology company.
  • At least 5 years of experience leading, managing, and mentoring an operations team.
  • Extensive hands-on experience and advanced proficiency with CRM systems (e.g., Hubspot, Microsoft Dynamics) is required, including system configuration, reporting, and dashboard development.
  • Hubspot Experience is strongly preferred.
  • Demonstrated ability to perform complex data analysis, build financial models, and communicate strategic insights to executive audiences.

Benefits

  • Health insurance
  • Retirement plans
  • Professional development opportunities
  • Flexible work arrangements

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