Senior Customer Success Manager, Business and Government
Location
United States
Posted
7 days ago
Salary
Not specified
Job Description
Job Requirements
- Requires a Bachelor's Degree or of 4+ years of Account Management experience.
- A strong understanding of Customer Success and why the position exists in SasS.
- Strong organizational skills, demonstrated follow up and follow through.
- Exceptional communication skills both written and verbal.
- Capacity to set correct expectations and manage issues to completion.
- Multitask and prioritize tasks in a changing environment.
- Strong team mentality, utilizing internal and external resources strategically and judiciously.
- Customer-facing background within the software industry.
- Demonstrated ability to solve problems and seek solutions.
- Higher education industry experience and knowledge preferred
Benefits
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
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