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Helpdesk Consultant
Location
United States
Posted
9 days ago
Salary
Not specified
Job Description
Job Requirements
- 1-3 years hands-on experience supporting Microsoft 365 environments
- Working knowledge of Entra ID (Azure AD), Windows OS, Teams, Outlook, SharePoint, and OneDrive
- Familiarity with basic Intune device management and endpoint troubleshooting
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Experience working in ticketing systems and structured support environments (ServiceNow, etc.)
- Comfort working within SLAs and service delivery metrics
- Bachelor’s degree or equivalent experience
Benefits
- High-impact, interesting work supporting real customers and real business outcomes
- A culture of trust, ownership, and craftsmanship, where your contributions matter
- Continuous learning through Microsoft certifications, hands-on exposure, and coaching
- Opportunities to grow your career within a leading Microsoft partner
- A supportive, collaborative environment that values balance as much as ambition
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