The specialist will enhance the ADA process by reviewing complex medical information for temporary and permanent accommodation requests, and will approve or negotiate restrictions as required by ADAAA, state, and client mandates. Essential duties include reviewing medical documentation, negotiating reasonable alternative accommodations, maintaining contact with stakeholders regarding accommodation progress, and conducting interactive discussions with claimants and employers.

The Director is responsible for designing, implementing, and continuously improving the organization’s HR and operational infrastructure, including systems for onboarding, performance management, and operational workflows. This senior leader acts as a thought partner to the COO, focusing on organizational planning, culture-building, and ensuring high performance and compliance.

The Operations & HR Manager is responsible for managing, strengthening, and building the organizational functions of Human Resources and Operations, providing strategic and operational oversight, and supporting organizational compliance. Core duties include designing and improving systems like onboarding/offboarding workflows, managing HR administration, overseeing recruitment, handling benefit administration, and coordinating operational processes.

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