• Serve as the domain expert in Privileged Access Management (PAM) solutions • Lead large enterprise PAM deployments through the full delivery lifecycle • Conduct strategic PAM assessments and workshops using the Cyderes framework • Design and architect solutions to meet customer PAM requirements • Provide expert guidance on PAM best practices and emerging trends • Define and promote standard methodologies for PAM delivery and privileged account security • Build and maintain strong, productive client relationships • Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) • Manage and resolve customer issues and escalations promptly • Support pre-sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping • Contribute subject matter expertise to enhance Cyderes’s PAM Managed Services