Digital Automation for Government
Customer Success Associate
Location
District of Columbia + 1 moreAll locations: District of Columbia, Washington
Posted
9 days ago
Salary
$70K / year
Job Description
Job Requirements
- 1–2 years of experience in sales, account management, customer services, or a related role.
- Ability to communicate clearly and professionally with both technical and non‑technical audiences.
- Operates with a bias to action and enthusiastically embraces change management.
- Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization.
- Comfortable working in a fast‑paced environment and supporting multiple projects simultaneously.
- Experience working with SaaS or cloud‑based software (preferred).
- Interest in public sector work, digital transformation, and improving government services.
- Eagerness to grow into a Customer Success Manager role over time.
Benefits
- Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs)
- Company-sponsored life, short-term, and long-term disability insurance
- 11 Paid holidays
- Flexible time off
- 401k plan with 4% employer match
- Monthly home office stipend
- Monthly wellness stipend
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