Evernest is seeking a motivated, proactive and highly organized Property Manager to oversee the day-to-day operations of a residential portfolio. The Property Manager’s primary responsibility is owner satisfaction which requires excellent communication and impeccable coordination...

Employees interface with customers via web, email, or telephone to resolve first and second-tier service calls, queries, and problems, which involves verifying account information and implementing corrective actions. Responsibilities also include investigating and tracking customer issues, making proactive calls, maintaining logs and reports, and potentially handling billing coordination or order fulfillment.

The Customer Care Representative responds to internal and external customer inquiries via phone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims, analyzing problems to provide solutions. They operate computer systems to gather and document information, maintain positive customer relations, and research data to address operational challenges.

The Field Care Manager acts as the primary point of contact, providing integrated care through personalized coordination, crisis intervention, and collaboration with providers to ensure members receive timely, high-quality services. Responsibilities include driving the interdisciplinary care team, managing care planning, facilitating meetings, and linking members to appropriate community services while ensuring regulatory compliance.