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Role Description

The Sr. eRecord Application Analyst is a member of a cross-functional team where teamwork, collaboration, challenges and continuous learning are the norm. The primary responsibilities of the position include:

• Recommending, planning, evaluating and translating clinical practice, operations, policy and procedures into electronic content and workflows.
• Configuring the system to improve operations, standardize processes, gain workflow efficiencies and improve patient care.
• Assisting with leading tasks, ensuring timelines are met, collaborating with management regarding process improvements, efficiencies and system innovations.
• Providing guidance and technical and operational expertise to other Analysts.

Essential functions include:

• Planning, analyzing, designing, implementing, testing, debugging and maintaining Epic software applications.
• Collaborating with the project team, subject matter experts, training and technical teams to effect system changes.
• Leading in-depth analysis of workflows, data collection, report details and other technical issues associated with Epic software.
• Identifying barriers to project completion and communicating needs with Manager and others as appropriate.
• Leading the review of requested enhancements and prioritizing and implementing requested changes to the system.
• Providing solutions or leading resolution of end user system issues or conflicts for points of integration.
• Participating in the upgrade process and ensuring necessary build, testing and education is coordinated.
• Building relationships and effectively communicating with the project team, key stakeholders and physician practices.
• Providing guidance to support end-users to enhance the use of Epic system.
• Other duties as assigned.

Qualifications

• Associates Degree in related discipline, such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required.
• Bachelor’s Degree preferred.
• 3 years of relevant experience required or equivalent combination of education and experience required.
• Clinical, technical or administrative experience in a health care setting preferred.
• 1 year in a supervisory capacity preferred.

Requirements

• Strong attention to detail required.
• Ability to develop creative solutions to complex problems, and develop critical thinking skills required.
• Solid technical aptitude and an understanding of computer systems and IT functions.
• Skilled in using Microsoft software, specifically Office and SharePoint required.
• Excellent leadership, communication (verbal and written), presentation, analytical and problem solving skills required.
• Knowledge of URMC policies, clinical operations, and familiarity with regulations that impact clinical practice.
• Clinical experience specific to the Cath Lab or Cardiology is also preferred.

Licenses and Certifications

• Epic certification in related application(s) may be required within 12 months of hire.