• Monthly payment operations (end-to-end): Own the monthly cycle to pay practices for CA submitted visits (prepare payment pack → validate → secure approvals → release payments → reconcile). • Onboarding & maintenance: Design system and work with Provider Success Team to drive practice onboarding into AP systems: collect/validate W-9s, ACH details (ACH only for CPH-administered option), ensure IRS W-9 validation, maintain vendor master data and remittance contacts. • Payment execution across options: Execute accurate and timely payments via various payment systems depending on the practice/payment path. • Explanation of Payment/Remittance Preparation: Produce/coordinate practice-facing Explanation of Payment (EOP) detail for each payment. Ensure EOPs are delivered with/after payment as agreed. • Validations & controls: Run automated and manual validations (member eligibility, submitted status, duplicate detection). Flag and resolve exceptions prior to payment. • Approvals & audit trail: Prepare approval package for Finance; ensure email approvals and audit evidence. Maintain complete documentation for audit (payments, EOPs, approvals, visit extracts). • Reconciliation & true-up: Reconcile payment files vs bank clears and the visit payables report; support quarterly true-ups with partners and prepare the internal control reports. • Cross-functional partnership: Work closely with Data/Analytics to maintain the payables report and with Provider Success to resolve practice disputes, onboarding blockers, and payment holds. • Process Improvement & Scaling: Identify opportunities to streamline and automate incentive payment processes as programs grow. Support new incentive program launches by advising on operational feasibility and payment design. Monitor program performance and recommend improvements to increase efficiency and impact.