Quantum Metric

The leader in Continuous Product Design.

Customer Success Strategy Intern

Customer Success ManagerCustomer SuccessInternshipRemoteTeam 501-1,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

$20 - $25 / hour

Bachelor DegreeExperience acceptedEnglish

Job Description

• Perform analyses of data related to customer usage and buying patterns • Prepare and present presentations to relevant stakeholders • Analyze open ended customer feedback and identify key insights • Support the creation of reports and dashboards to be utilized by the team • Collaborating with the team to ensure customer satisfaction and retention • Perform system and document audits looking for patterns • Rectify inconsistencies in customer related datasets

Job Requirements

  • Excellent communication and interpersonal skills
  • Strong organizational skills and an attention to detail
  • Understanding of digital and web analytics
  • Strong problem-solving skills and the ability to manage multiple tasks simultaneously
  • Strong knowledge of Microsoft Excel and PowerPoint or Google Sheets and Slides
  • Ability to learn fast and make a difference
  • Experience with SalesForce CRM is a plus
  • Education level: currently enrolled in a Bachelors program as a Junior or Senior, or recent grad

Benefits

  • 12 week program with 20hrs / week
  • Weekly meetings with Internship Mentor
  • Flexible work environments
  • MacBook and awesome swag delivered to your door

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