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Role Description

The Quality Manager / Senior Quality Manager will play a critical role in elevating the quality, reliability, and overall performance of PAR’s hardware and embedded software products.

• Oversee quality efforts across hardware and embedded software domains
• Own test strategy, process maturity, and proactive quality governance for complex, integrated systems
• Drive a shift from reactive quality management to a forward-looking, data-driven approach
• Modernize processes, build dashboards, and improve visibility into failure modes and reliability trends
• Partner with Engineering, Product, Operations, and suppliers to strengthen quality rigor

Qualifications

• Expertise with DFMEA, PFMEA, and structured quality planning
• Deep understanding of regulatory and compliance standards (FCC, CE)
• Ability to lead and mentor cross-functional QA teams
• Strong command of end-to-end QA processes, including test strategy, execution, and defect management
• Proven experience leading Quality Assurance for hardware and embedded software products

Requirements

• Excellent communication and leadership skills to drive quality culture
• Ability to design and implement a scalable QMS, including supplier audits and quality rigor
• Knowledge of Agile practices and modern QA methodologies
• Strong analytical skills for root cause analysis and continuous improvement
• Experience with automated test frameworks for embedded systems
• Familiarity with manufacturing test strategies such as ICT, functional testing, and burn-in

Benefits

• Own and report key quality metrics to leadership, ensuring accountability across teams
• Ensure traceability across requirements, testing, and change control
• Partner with Engineering on design verification, field trials, and lifecycle quality management
• Drive proactive quality improvement through predictive, scalable practices
• Lead and grow a QA team, aligning work with product and organizational priorities
• Develop and manage test plans, validation protocols, dashboards, and compliance audits
• Define and implement a cohesive quality strategy across hardware and embedded software

Interview Process

• Interview #1: Video Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)
• Interview 3 may be split into multiple interviews, depending on availability of team members