• Maintain a strong understanding of data and task workflows across operational departments. • Communicate the status of ongoing tasks and issues to end users, team leads, and DataOps leadership. • Analyze and troubleshoot insurance claims, eligibility, and import/export file mappings. • Identify and resolve issues related to enrollment and enrollment changes within EDI files, partnering with engineering teams as needed. • Coordinate ongoing EDI testing, implementations, and upgrades. • Troubleshoot and report operational errors, including file movement and SFTP connection issues. • Compare data files and reports against documented business requirements to ensure data quality and identify gaps. • Support continuous improvement of data workflows, documentation, and operational processes. • Perform additional duties as assigned by the Team Lead or DataOps Manager.