EverCommerce
Software that Powers the Service Economy
Marketing Automation Manager
Marketing OperationsMarketing OperationsFull TimeRemoteTeam 1,001-5,000Since 2016H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
44 days ago
Salary
$80K - $90K / year
Bachelor Degree4 yrs expEnglish
Job Description
• Design and implement automated lifecycle journeys aligned to onboarding, activation, adoption, retention, and win-back use cases
• Translate campaign briefs and experience direction into: Channel sequencing and coordination (email, push, in-app) Entry and exit criteria Trigger logic, suppression rules, and timing
• Ensure journeys are scalable, maintainable, and aligned with platform and data constraints
• Build and launch lifecycle campaigns in Braze with accuracy and attention to detail
• Implement segmentation, personalization, and dynamic content
• QA all campaigns to ensure correctness, compliance, and on-time delivery
• Own execution quality and delivery standards across lifecycle programs
• Monitor and troubleshoot data issues, broken journeys, and delivery failures
• Support Execute A/B tests and experiments accurately and consistently
• Build reusable journey patterns, templates, and documentation
Job Requirements
- 4–6+ years of experience in marketing automation, lifecycle marketing, or CRM-related roles
- Hands-on experience building and managing campaigns in Braze (or similar platforms such as Marketo, HubSpot, Iterable, or Customer.io)
- Strong understanding of segmentation, triggers, personalization, and automated journeys
- Experience supporting experimentation (A/B testing) and performance optimization
- High attention to detail with a strong QA mindset
- Ability to manage multiple initiatives in a fast-paced, cross-functional environment
- Strong communication and collaboration skills
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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