Pompa Program

Fix the cell to get well.

Social Media Engagement Specialist

Social Media ManagerSocial Media ManagerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

13 days ago

Salary

$18 / hour

High SchoolEnglish

Job Description

• Respond to comments on our social content • Send initial direct messages to people who show interest • Filter spam, scams, and off-topic comments • Route high-intent comments to DM Setter • Protect brand reputation without over-moderating • Recognize crisis situations and escalate immediately

Job Requirements

  • Speed & Accuracy: You can process high volumes quickly without sacrificing quality
  • Judgment Calls: You know when something is spam vs. a real person
  • Written Communication: Your messages sound human, not robotic
  • Tool Navigation: You can learn StatusBrew, AI Blaze, Google Gemini, GSuite and Slack quickly
  • Independent Work: Remote role means you manage your own time
  • Experience with social media moderation or community management (big plus)
  • Familiarity with health, wellness, or functional medicine content (big plus)
  • Background in customer service or frontline support roles (big plus)
  • Experience with StatusBrew, Sprout Social, or similar social management tools (big plus)

Benefits

  • Adaptive PTO and paid company holidays
  • Health, Dental, Vision, Life Insurance options
  • Template Library: Pre-written responses for common scenarios
  • AI-Assisted Tools: AI Blaze shortcuts
  • Clear Routing Rules: Decision trees for what goes where
  • Training & Onboarding: Practice inbox before going live
  • Slack Support: Direct access to your manager for questions and escalations
  • Opportunities for professional growth and career advancement
  • Remote work environment

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