TheyDo - Journey Management
Remote Jobs
For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework. Are you ready to scale Service Design with Journey Management
2 Jobs
Enterprise Customer Success Manager
TheyDo - Journey ManagementFor the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework. Are you ready to scale Service Design with Journey Management
The Enterprise Customer Success Manager will act as a strategic partner to large enterprise customers, owning outcomes end-to-end with direct accountability for renewals, Net Revenue Retention (NRR), and expansion through a Land & Expand motion. This role involves leading customer success at scale, driving adoption, and guiding enterprises in establishing journey management as a powerful operating model.
Enterprise Account Executive
TheyDo - Journey ManagementFor the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework. Are you ready to scale Service Design with Journey Management
As an Enterprise Account Executive, you'll drive B2B SaaS sales, managing enterprise accounts and engaging with C-level executives to optimize customer journeys and exceed sales targets.
