SupportPay

The Director will lead category creation by executing strategies based on established frameworks to define the problem, the enemy (status quo), and the promised land for Modern Family Finance. They will also own the end-to-end marketing strategy, focusing initially on B2B2C and embedded B2B growth while building demand generation programs.

The Client Success Manager will own post-sale implementation, employee adoption, and ongoing success for enterprise customers, driving strong utilization, engagement, and retention through long-term renewals. This involves leading onboarding, co-creating adoption campaigns, managing customer health, and identifying expansion opportunities.

Client Success Manager at SupportPay ensuring employee engagement and ongoing success.

Base Salary Range: $90,000 - $100,000 Performance Bonus: 10% - 20% variable based on utilization rate, engagement metrics, and retention/renewals Reports to: Head of Customer Success & Support Sales Partner: Account Executive Team Company Stage: Early-stage Fintech SaaS (Seed sta...

Location: Flexible / Remote Base Salary: $120,000–$200,000+ Bonus: 15–40% performance-based Equity: Seed Stage Equity Reports to: Founder & CEO Company stage: Early-stage fintech SaaS (seed, growing to Series A) Why This Role Matters Most financial tools were built for individual...