SilverAssist

The Operations Manager will lead onboarding, training, and ongoing support for new territory leaders and staff to ensure smooth business launches and adherence to best practices. This role involves providing guidance, ensuring compliance with system standards, and conducting territory audits to drive operational excellence across the network.

This role is responsible for owning and optimizing email and SMS communications across senior care brands, leading the strategy, architecture, and execution of nurture paths within HubSpot using AI-driven personalization. Key duties include building complex HubSpot workflows, executing omnichannel journeys, creating AI-assisted advisor enablement tools, and integrating behavioral signals to drive measurable revenue and engagement.

We are seeking an experienced and results-driven In Home Care Account Manager to join our Partner Success team. In this role, you will serve as the strategic point of contact for a portfolio of home care agencies, including both regional and national accounts. You’ll play a criti...