Scorpion Enterprises, LLC

The Vice President of Client Experience will define and lead the enterprise-wide client experience vision, designing and continuously improving the end-to-end client journey across all lifecycle stages. This role involves owning key outcomes like retention and satisfaction, building visibility through clear metrics, and leading cross-functional initiatives to improve client experience and strengthen long-term partnerships.

This Vice President will shape the client experience across the entire journey, focusing on building trust, removing friction, and ensuring consistency and care at every step. The role involves translating client insights into actionable strategies and leading a high-performing team while partnering across Sales, Product, Marketing, and Operations.

The core role is to build and nurture strong client relationships with Franchisees and Corporate, serving as the primary point of contact for internal teams to ensure effective execution of digital marketing campaigns aligned with client objectives. This involves transforming client goals into successful strategies across areas like SEO, paid advertising, and social media, with influence extending to Advisory committees and corporate relationships.

As an Accounts Payable Specialist, you will serve as a contributor on the Account Payable (A/P) team with ownership over key processes, vendor strategy, and continuous improvement initiatives. This role goes beyond transaction processing. You will ensure operational excellence, s...