Principal Financial Group
Remote Jobs
At Principal, we believe in forming connections both personally and professionally. Together, we’re crafting a future for financial services that is guided by purpose – and that begins with you. Our success depends on the outstanding experiences, backgrounds, and talents of our employees. We provide support to our employees in the same way as our customers. Principal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
2 Jobs
Customer Experience Specialist 1 - Dental Contact Center
Principal Financial GroupAt Principal, we believe in forming connections both personally and professionally. Together, we’re crafting a future for financial services that is guided by purpose – and that begins with you. Our success depends on the outstanding experiences, backgrounds, and talents of our employees. We provide support to our employees in the same way as our customers. Principal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
The specialist will handle customer inquiries regarding dental insurance plans via inbound and outbound phone calls, ensuring a positive experience by understanding past interactions and providing accurate information in real-time. Responsibilities include anticipating customer needs, navigating multiple systems, and recognizing when an interaction requires escalation for resolution.
SMB Relationship Manager II
Principal Financial GroupAt Principal, we believe in forming connections both personally and professionally. Together, we’re crafting a future for financial services that is guided by purpose – and that begins with you. Our success depends on the outstanding experiences, backgrounds, and talents of our employees. We provide support to our employees in the same way as our customers. Principal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
The role involves building and maintaining positive relationships with key advisors and clients to deliver tailored solutions and drive revenue growth and economic improvements. Responsibilities include conducting regular client meetings, implementing strategies across plan design, services, investments, and compliance, and providing solution-based recommendations.
