Navy Federal Credit Union

The Major Incident Management team drives coordination and recovery efforts for major outages impacting Enterprise Technology Services, operating 24x7 to restore services efficiently. Responsibilities include actively monitoring systems, documenting recovery timelines, managing support team activities, and notifying business units of impacts and ongoing recovery.

Major Incident Management is responsible for driving the coordination and recovery efforts of major outages at Navy Federal. When issues impact ETS (Enterprise Technology Services) services or systems, major outages may occur, resulting in serious interruptions to business and me...

This role manages and executes the development and operation of the Threat Management Unit (TMU) program focused on identifying, assessing, and mitigating threats to personnel, assets, and information. The manager applies various analytical methods, including intelligence analysis and fraud indicators, to enable proactive risk identification and investigative support.

The Principal Mainframe Engineer provides end-to-end technical leadership for enterprise mainframe systems, covering research, architecture, design, implementation, and ongoing lifecycle management. This role establishes technical direction, engineering standards, and serves as a subject-matter authority for complex platform decisions impacting system reliability and performance.