MDF Commerce Inc.

This role exists because resolving issues with precision and care is central to how SOVRA retains and grows its customer base. Resolve Tickets and Manage the Queue Triage and resolve customer tickets based on service level agreements, escalating promptly when a situation requires...

Location: USA—Work from home #LI-Remote Target Comp: $130k SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and account...