Kinetic North America

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1 open roleTeam 51-200Latest: Jan 19, 2026, 12:00 AM UTC

Software Development

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Global Support Manager

Kinetic North America

Support Engineer56 days ago

Full TimeRemoteTeam 51-200

Job Summary: Job Description: Role Overview We are seeking a dynamic, experienced Global Support Manager to lead our distributed support function across the United States and the United Kingdom. This is a critical strategic hire responsible for delivering a high-performing, custo...

SaaS supportteam leadershipmulti-region operationscase managementescalation processessupport SLAscustomer satisfaction metricsknowledge managementincident managementJiraSalesforce Service Cloud

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